[Joinee Michelle]

Can't have yin without yang eh??

What made me grumpy is this stupid cold I seem to have acquired. AGAIN. This time I have a sinus headache which is incredibly annoying.

[Lethal Biddle]

I missed my train this morning & then the second one was cancelled. So I was over half an hour late. Which was annoying for a bit. But then I got in & had some porridge & everything has been going swimmingly so far. Multitasking like a motherhubbard & getting lots done.

[Joinee Mum White]

Oh - thank goodnes for somewhere to vent! I don't often get cross, but by golly I'm cross right now!

Long story - I ordered some lights in September. (Well, I first ordered them in June from a different supplier, but that's an even longer story and a past rant!)

I made it quite clear that I needed them in time to be installed before Christmas. They were on a 4-6 weeks delivery, so I was checking that there would be no problem with this. I was told, almost condescendingly that there would be no problem , Madam, you will have them in plenty of time for Christmas, and, of course if there is any problem, we will let you know straight away. Good. All smiles.

By mid November the 6 weeks was up and as I had heard nothing I phoned to ask for a delivery date, as I needed to book in my electrician. Oh no, they're not in yet, we'll phone to arrange delivery when they come in! But what about the 6 weeks? When are they coming in. I don't know. Well go and find out then!

The next day, when I had not been called back with a delivery date I phoned again and managed to ascertain that they were scheduled to come in on week commencing 27th November o ok only a bit over a week late, so when will you deliver them to me? I can't say until they're delivered, we'll let you know when they come in! (Growl, mutter, what sort of a way to run a business... ) Ok, so you'll phone by beginning of December then? I really do need lights in my lounge before Christmas - If they are not going to be here I need to know so that I can arrange to have temporary lights fitted. Don't worry, you'll have them in plenty of time.

4th December, still no call, so I phoned again. (notice how they've been keeping me informed, as promised!) They haven't come in. Well, where are they? I don't know, they might be held up by customs! (short explosion from me!) They are coming from Italy, not outer Mongolia - Italy is in the EU! Anyway, if it is a problem with customs, your supplier will know about it, so will you go and find out, please. Phone me back with a delivery date. I am getting worried now, as the last date I can have the lights fitted is 21st December. My guests arrive on 22nd. Don't worry, they will be here before then.

You can see where this is going, can't you?

Needless to say, they did not arrive - well I finally got the first un prompted phone call on 22nd December to say that I would be glad to know that they had arrived and could be delivered on Chrismas eve! I think the guy was a little taken aback by my reply! He very quickly muttered, well, I can see your point, ok we'll keep them until after Christmas ... and as a goodwill gesture I will refund £70 for all the trouble you've been caused.

I might add here that I had paid £650 in full for the lights way back in September and had paid £130 to have temporary lights fitted on 21st December!

Ok - sorted - I phoned last week to arrange delivery, they were delivered yesterday -

Nope THEY ARE THE WRONG LIGHTS! I don't believe it The paper work is all correct, they have had these lights in their warehouse since 22nd December, and nobody had checked that they were right!

I can tell you, the guy on the other end of the phone this morning had better phone me back with some satisfactory answers pretty soon or I am just going to stop being even remotely polite!

Whew - I needed that. Sorry folks, normal service will be resumed shortly! Mum White

This post has been edited by Joinee Mum White: 18 January 2012 - 03:08 PM

[Silver Joinee Rachel]

This isn't a What Made me Grumpy, from me, but...

Joinee Mum White, on 18 January 2012 - 03:06 PM, said:

Oh - thank goodnes for somewhere to vent! I don't often get cross, but by golly I'm cross right now!

Long story - I ordered some lights in September. (Well, I first ordered them in June from a different supplier, but that's an even longer story and a past rant!)

I made it quite clear that I needed them in time to be installed before Christmas. They were on a 4-6 weeks delivery, so I was checking that there would be no problem with this. I was told, almost condescendingly that there would be no problem , Madam, you will have them in plenty of time for Christmas, and, of course if there is any problem, we will let you know straight away. Good. All smiles.

By mid November the 6 weeks was up and as I had heard nothing I phoned to ask for a delivery date, as I needed to book in my electrician. Oh no, they're not in yet, we'll phone to arrange delivery when they come in! But what about the 6 weeks? When are they coming in. I don't know. Well go and find out then!

The next day, when I had not been called back with a delivery date I phoned again and managed to ascertain that they were scheduled to come in on week commencing 27th November o ok only a bit over a week late, so when will you deliver them to me? I can't say until they're delivered, we'll let you know when they come in! (Growl, mutter, what sort of a way to run a business... ) Ok, so you'll phone by beginning of December then? I really do need lights in my lounge before Christmas - If they are not going to be here I need to know so that I can arrange to have temporary lights fitted. Don't worry, you'll have them in plenty of time.

4th December, still no call, so I phoned again. (notice how they've been keeping me informed, as promised!) They haven't come in. Well, where are they? I don't know, they might be held up by customs! (short explosion from me!) They are coming from Italy, not outer Mongolia - Italy is in the EU! Anyway, if it is a problem with customs, your supplier will know about it, so will you go and find out, please. Phone me back with a delivery date. I am getting worried now, as the last date I can have the lights fitted is 21st December. My guests arrive on 22nd. Don't worry, they will be here before then.

You can see where this is going, can't you?

Needless to say, they did not arrive - well I finally got the first un prompted phone call on 22nd December to say that I would be glad to know that they had arrived and could be delivered on Chrismas eve! I think the guy was a little taken aback by my reply! He very quickly muttered, well, I can see your point, ok we'll keep them until after Christmas ... and as a goodwill gesture I will refund £70 for all the trouble you've been caused.

I might add here that I had paid £650 in full for the lights way back in September and had paid £130 to have temporary lights fitted on 21st December!

Ok - sorted - I phoned last week to arrange delivery, they were delivered yesterday -

Nope THEY ARE THE WRONG LIGHTS! I don't believe it The paper work is all correct, they have had these lights in their warehouse since 22nd December, and nobody had checked that they were right!

I can tell you, the guy on the other end of the phone this morning had better phone me back with some satisfactory answers pretty soon or I am just going to stop being even remotely polite!

Whew - I needed that. Sorry folks, normal service will be resumed shortly! Mum White

I can't see any reason why you can't demand that the pay the £130 for temporary lights... If you want to PM, I can try and work out something all legalese to yell at them, if you like

[GJ Drought]

wow thats imensly bad service Jane!


today, Barney guinea pug not being well. not sure whats wrong with him, but have been to the vets who are unsure whats wrong and charged me £55 to tell me that!, did notice laboured breathing so have given him an injection and some meds. barney is off his food so im haveing to feed him myself every couple of hours. glad im off work atm but all my plans are gone as i cant go anywhere until i know hes ok and i can stop feeding him :/

[Joinee Mum White]

Well - update on my grump - they did ring back, but only to say there are none in stock in the UK and they are trying to get the Italian company to check if there are any in stock in Italy - blah blah balh.

It's all their fault, they sent the wron ones.

I pointed out quite forcefully that they had the lights in their warehouse since 22nd December so the fact that the wrong lights were delivered to me is quite clearly THEIR fault.
He didn't like that!

Kept saying that he had spent all day trying to solve this problem - and you're ringing me to tell me you have got nowhere? I should know something by Friday. Are you telling me they use carrier pigeons in italy for stock control? (I managed to keep my temper, but I am afraid my sarcasm button had been well and truly pressed!)

I told him that I expected my money refunded right now, and I would pay for the lights if and when they are delivered. I will ring tomorrow to check that has been done.

Meanwhile I have found another supplier, rang them to confirm that they have the lights in stock - they have, so I have ordered from them with a promise of dispatch the day after tomorrow! I tried to ring the original firm back at 4.50 to cancel my order completely, but customer services was already closed!

Roll on tomorrow! Coo it's as good as the telly innit! Mum White

[Rachel Rose]

All I can say is that no matter what else I do in August I will often be found in the White house ( ) oohing and aahing over the lights in the lounge.

[Joinee Michelle]

Mum White - Did you give em what for?

[Keen Joinee (GTJ)]

My goodness Jane - that's a Richard Bennett rant if ever I saw one I do hope you get it sorted.

[Joinee Mum White]

Keen Joinee (GTJ), on 19 January 2012 - 01:04 PM, said:

My goodness Jane - that's a Richard Bennett rant if ever I saw one I do hope you get it sorted.

Yep! I think Rich would have been proud of me! Mum White

[GJ Drought]

Nice rant, next time you speak to them on the phone let your last words before hanging up be "BOOM HEADSHOT" , this is the only room for improvement i can see!

[HRH Gold Joinee Sheli]

One guinea pig in vet hospital very very poorly

Other guinea pig attempting to eat my scarf, my tshirt, my tummy, Craig's face, Craig's hair, my laptop wire... Ouch!

[Joinee Michelle]

On and off I have had a headache for ages and it's starting to get me down a bit. It's not lack of sleep because I am sleeping between 7 and 9 hours per night. Getting grumpy about it. I thought it was sinus related but since my cold has gone it can't be.

Fed up.

[HRH Gold Joinee Sheli]

Moving house is stressful and horrible. I am getting very worked up over which area to move to, what kind of place we will end up and it is getting me down...

[Gold Joinee Twinkle]

Technology has made me cry two days in a row.

[Joinee Evilrhian]

I know already that today is going to be one of those days and that makes me sad cos it isn't even 7am yet

[PJ Hannah B-R]

Train at 11am, get back to NEwcastle station at 11pm. For a two hour meeting in London.

Also, IDIOT PRODUCERS WHO KNOW NOTHING.

[joinee_doug]

Three weeks now with no internet connection. The I"S"P assures me daily when I call them, that they are "working" on it. They also assure me that outages are usually only 24 hours or so. And apparently the call center I talk to has no (and expects no) feedback from the department or contractors that do the work on outages.

[Chez]

Small was sick earlier and despite a change of clothes the smell is still lingering....

[GJ Drought]

my work denying me the 52hours holidy they owe me despite me having been trying to take it since august!

[spannz15]

phone call from a nightclub i have applied to work at
Manager dude : "Can you come in tomorrow at 10 past 10 for a interview"
me : "Sure, is that morning then it's a bit late otherwise?"
Manager dude : "Nope, we're a late night bar, its night"
me : "ok, 10 past 10 then? Ok see you at 10"

today at 720 -
Manager dude :"Where are you, its 720"
Me "Errr you said 10."
Manager - "Why would I have interviews that late?"

Gosh thats what I questioned yesterday!!

Balls. Luckily he's having another interview in a few days. Still He defo said 10 and I defo said 10 a couple of times to make sure!

[Hebba Homemaker]

I have no baby brooding/cooing gene. It makes life awkward in an office full of people getting pregnant.

[SJ Aynsley]

Having a day I was enjoying become unexpectedly rubbish.

[SJ Del (The Train Man)]

There is an 'atmosphere'. No idea what's caused it (no explanation is forthcoming).

[Platinum Joinee Plub]

Wedding planning + Mother = AAAAAARRRRRGGGGGHHHHHH!!!!

[Joinee Michelle]

Eldest throwing up all morning

[Platinum Joinee Plub]

it has been a horrible day in the office, and appears to have ended with me and my close friend not speaking. Ick

[GJ Drought]

The doors on our branches say "push" on them, cant imagine the trouble they'd save themselves if they didnt!

[SJ Del (The Train Man)]

People who have been doing this job three times longer than me, and are still useless, meaning more work for me.

[Chez]

My darling child has refused all attempts at going down for a nap today... Tonight will be hell.

[HRH Gold Joinee Sheli]

facebook is not working properly

My flat stinks of stagnant washing machine water

grr.

[Rachel Rose]

Friday, January 27th, 2012 from 7:30 a.m. to approximately 3:05 p.m.

[Platinum Joinee West]

I feel awful.


And I was feeling really run down at work, and really needed my holiday. And all the relaxing has now just completely disappeared thanks to this stupid cold, which from the pain this morning, I fear may be developing into another chest infection.

I thought I was done with the phase where I needed to take steroids every time I got a sodding sniffle?

[Joinee Evilrhian]

Tweeting/facebooking a comment about not looking forward to this time next week and my brother replying with 'Why? What's happening?'. My bloody 30th birthday, that's bloody what. Although that's all forgotten in the f'd up drama that is yours and your bloody wife's lives. Aargh.

[Rachel Rose]

[Chez]

Stupid cold and cough. My stomach muscles hurt so much from coughing every 30seconds.. I don't want anymore germs *grumbles*

[Keen Joinee (GTJ)]

Joinee Evilrhian, on 29 January 2012 - 07:06 PM, said:

Tweeting/facebooking a comment about not looking forward to this time next week and my brother replying with 'Why? What's happening?'. My bloody 30th birthday, that's bloody what. Although that's all forgotten in the f'd up drama that is yours and your bloody wife's lives. Aargh.

My husband said something similar yesterday when a story came on about the Olympic Opening Ceremony;
"Ooh, I am going to be nervous that day"
"Why?" said hubby "you're not on the organisation comity"
"No dear, I'm not"
"Why will you be nervous then? Do you think something bad is going to happen or do you always get nervous at opening ceremonies?"
"no darling, that's the day I'm supposed to give birth"
"Ooh yeah"

[Joinee Michelle]

Stupid vomit bug.

[Chez]

Childface is ill again. How can she be this poorly? It's been going on since Christmas. Her nursery must be a den of germs. I'm so very lucky I have an understanding boss.

[Joinee Michelle]

Nurseries REALLY are germ dens. My kids go to one called Mary Poppins but we call it Typhoid Marys. Have to have so much time off to look after those little buggers then they go and give it to me (today I have the vomit bug. Nice.) And don't get me started on nits..............

But look on it this way - most of the kids that get everything when they are at nursery are fine once they get to school. Those who didn't go to nursery spend most of the first year of school ill!

[spannz15]

gaaah everyone in my house is ill as well from a bug my little cousin brought in. And I got a job interview in 2 hours, trying chuck it all up before then! Something nasty going around all these nuserys!!

[Chez]

Joinee Michelle, on 30 January 2012 - 12:58 PM, said:

Nurseries REALLY are germ dens. My kids go to one called Mary Poppins but we call it Typhoid Marys. Have to have so much time off to look after those little buggers then they go and give it to me (today I have the vomit bug. Nice.) And don't get me started on nits..............

But look on it this way - most of the kids that get everything when they are at nursery are fine once they get to school. Those who didn't go to nursery spend most of the first year of school ill!

We've avoided the bad sickness bug so far... Bet it won't be for long though!!

[HRH Gold Joinee Sheli]

The arches of my feet are really hurting And have been doing for days Ouch ouch ouch! I am walking like some strange hobble monster!

[Gold Joinee Twinkle]

My surgery wound is infected again. I was supposed to go back to work today, but the Dr has put me back on antibiotics and said I can't go back until he's reassessed it next week.

I thought this would be the easy bit.

[Poohbah (Gsq)]

Oh, that's really, really rubbish I hope the antibiotics do their job, and quickly!

xx

[Hernaic Tom]

Just me

#!$& #!$&

Feel deservedly
right now

This post has been edited by Hernaic Tom: 30 January 2012 - 10:09 PM

[Keen Joinee (GTJ)]

Hernaic Tom, on 30 January 2012 - 10:09 PM, said:

Just me

TOM! I do hope the new day is making you feel decidedly breezier, I don't like you being sad.


My grump, is that my house is covered in builders and roofers and windowputterinners - there isn't anywhere to hide from them except the kitchen and then they keep coming in asking for cups of sugary tea, and I just want to shout "MAKE YOUR OWN, YOU HAVE ARMS" but I don't, I just keep brewing up like one of the Tetley Tea Folk.

[Joinee Mum White]

Hahaha! I know where you're coming from, Amanda!

My grump is that my house is not full of said persons. Electrician was supposed to be here today to put the lights in the lounge but no sign of him and no message. Not letting me know is the worst crime in my book. Mum White.

[GJ Drought]

cannot find a taylor anywhere!

[Lethal Biddle]

GJ Drought, on 01 February 2012 - 02:45 PM, said:

cannot find a taylor anywhere!

Ask Wilf, he knows a bunch.